Support

Need help with Noktoo? We're a small team based in the Philippines and we read every message.

Contact us

The fastest way to reach us is by email:

Email: support@noktoo.com

We aim to reply within 2 business days.

What to include

So we can help you quickly, please include:

• The email address on your Noktoo account
• Your username, if you have one
• A clear description of what happened, and what you expected instead
• Screenshots, if relevant
• Your device (e.g. iPhone, Android, desktop browser)

Common requests

• Account or login issues — email us and we'll help you recover access.
• Reset your password — use Forgot password on the sign-in screen.
• Delete your account — see our Account Deletion page.
• Report a user or content — use the Report button on the profile, post, or message, or email us with a link.
• Privacy or data requests — see our Privacy Policy or email us directly.

Safety tips

Noktoo does not process payments between freelancers and clients. Agree to scope, deliverables, deadlines, and price in writing before any work starts, and use traceable payment methods. If something feels off, stop and contact us.

See also our Terms of Service, Privacy Policy, and Account Deletion.